Care Integration Service - Community Care - Aleda E. Lutz VA Medical Center, Saginaw, Michigan
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Aleda E. Lutz VA Medical Center, Saginaw, Michigan


Care Integration Service - Community Care

  • Care Integration Service (Community Care)

    Provides approval for Care in the Community for services not available within the VA, or for services with long wait times.  Care includes routine outpatient services, including specialty care, Adult Day Health Care, Home Maker/Home Health Aid, Palliative and Hospice Care, Veteran Directed Home Care, Respite Services, and Community Nursing Home. Care in the Community does require certain eligibility requirements to be met.


VA Authorized Community Care Bills (MISSION Act)

  • TriWest prior to February 2020, Call, 866-651-4977

  • Optum from December 2019 – Present, Call 844-839-6121

      About the Program

      Care Integration Service reviews requests for care with community providers outside the VA.

      Services Offered

                  Veterans who are eligible for community care under the Mission Act will have a referral/consult placed by their provider for community care.  Veterans may not self-refer and present to a community non-VA provider without referral and authorization by the VA.

      Specialty Care

      Specialty Care includes a wide range of services for care that is not available within the VA or has long wait times at the VA.

      For additional information on Community Care and the MISSION Act, please visit:

      If you are referred to the community for care by the VA, please access this three-page document which will help you navigate community care:

      Adult Day Care

      In Home Care

      In Home Care consists of programs that manage the veterans care at home, allowing for independence and sustained function at home.  Services include —

      • Skilled and Unskilled Home Care
      • Physical Therapy
      • Occupational Therapy
      • Veteran Directed Care
      • Home Respite
      • Home Health Aide/Homemaker
      • Home IV therapy

      Inpatient Care

      Inpatient care needs can also be addressed through Community Care.  Services include —

      • Contract/Community Nursing Home
      • Palliative Inpatient
      • Respite Inpatient
      • Hospice Inpatient
      • Surgery and post-surgery care

    Contact Info


    • Saginaw VA Medical Center

    Contact Number(s)

    • 989-497-2500

    Hours of Operation

    • Mon to Fri 7:30am to 4:30pm